Franchise Relations Manager - Bali (Canggu, Ubud, Denpasar & Surrounding Areas)

Join Fredley Food and Beverages, a dynamic and rapidly growing food and restaurant service company founded in 2014 by Avin Ong, one of the Philippines' youngest and most visionary entrepreneurs. As we expand our footprint in Bali’s thriving hospitality scene, we are seeking a passionate and results-driven Franchise Relations Manager to join our team in Canggu, Ubud, Denpasar, and surrounding areas. In this role, you will be the bridge between our franchisees and our central team, ensuring seamless operations, maximizing profitability, and fostering long-term growth partnerships.

As a Franchise Relations Manager at Fredley Food and Beverages, you will play a pivotal role in supporting our franchisees by providing comprehensive training, operational guidance, and ongoing support. You will work closely with our franchisees to understand their unique needs and challenges, and develop tailored solutions to help them succeed. Your daily tasks will include conducting regular visits to franchise locations, monitoring performance metrics, and implementing best practices to ensure consistency and quality across all outlets.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with franchisees, acting as their primary point of contact for operational, marketing, and strategic support.
• Conduct regular site visits to assess performance, provide training, and offer guidance on operational best practices.
• Develop and implement a comprehensive training program for franchisees, focusing on food safety, customer service, and operational efficiency.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and drive continuous enhancement of franchise performance.
• Collaborate with the central team to ensure consistent brand standards, quality control, and compliance with regulatory requirements.
• Organize and facilitate regular franchisee meetings, workshops, and networking events to foster a sense of community and collaboration.
• Develop and execute marketing strategies to promote franchise growth and enhance brand visibility.
• Stay up-to-date with industry trends, competitor activities, and market developments to inform strategic decision-making.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in franchise management, restaurant operations, or a similar role within the food and beverage industry.
• Proven track record of successfully managing and developing franchise relationships.
• Strong leadership and communication skills, with the ability to build rapport and inspire trust with franchisees.
• Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Proficiency in English and Bahasa Indonesia, both written and spoken.
• Familiarity with franchise management software, such as FranConnect or FranNet.
• Valid driver's license and a reliable vehicle for site visits and travel within Bali.

🛠️ Keahlian

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